Ruby - Self Contained, Privately Managed Apartments - Gold Coast

Well situated in Gold Coast, Ruby - Self Contained, Privately Managed Apartments offers air-conditioned rooms with free WiFi and free private parking. The property features river views and is 200 metres from Budds Beach and less than 1 km from Surfers Paradise Beach. During your stay at this apartment, you can make use of an outdoor swimming pool, as well as a selection of a sauna and a lift.

The apartment provides guests with a balcony, sea views, a seating area, a flat-screen TV, a fully equipped kitchen with a dishwasher and an oven, and a private bathroom with bath and a hair dryer. A microwave, a toaster and fridge are also featured, as well as a kettle. At the apartment complex, each unit comes with bed linen and towels.

Narrowneck is 1 km from the apartment, while SkyPoint Observation Deck is 1.6 km away. Gold Coast Airport is 21 km from the property.

The hotel day starts from hour 15:00 and ends at 10:00.

Check-In & Key Collection:

Key collection and check-in forbookings and locations will take place at the Wow Stay office, located in the Circle on Cavill retail area at 9 Ferny Avenue, Surfers Paradise, from 3:00 PM to 6:00 PM.

If arriving after hours you will be required to complete a Guest Agreement form. If the completed form passes our security validation, we will send you lockbox instructions for key collection at 9 Ferny Avenue, Surfers Paradise. If the form doespass security validation or issubmitted before office closing time, the reservation will be marked as a no-show, and no refunds will be given.

On official Queensland Public Holidays, our office will operate with reduced hours.check-ins on these dates will be via lockbox. To access the lockbox, you will need to complete our online Guest Agreement form, which we will send in advance if this applies to your booking.

Payments & Security Deposit:

Please note that Wow Stay doesoffer a pay-on-arrival option.

A damage deposit of AUD 250 - AUD 1000 (depending on apartment size and type) is required by credit card on arrival. This will be refunded to the original payment method, subject to a property inspection. Please note that international banks may take longer to process refunds.

Please note that we doaccept payments via gift cards or cash, andrefunds will only be processed to the original payment method used at the time of booking. If your card has been lost, stolen, or canceled, it is the guest responsibility to contact their financial institution regarding access to the refunded funds.

A 1.5% debit card and credit card surcharge applies topayments. We only accept Visa or Mastercard.

Please ensure that the card used for payment matches the name on the reservation. If the payer (cardholder) isattending, they are required to complete our Guest Nomination Form to authorise another person to check in on their behalf. This online form must be completed prior to arrival.

Cancellations & Booking Policies:

Once payment has been received, cancellations, refunds, or date changes for any reason arepermitted. We strongly recommend that guests purchase travel insurance to cover unforeseen circumstances. If you are unable to attend, you may transfer the reservation to a friend or family member.


Property Rules & Guest Conduct:

A strict no-smoking policy applies withinapartments.

Please note thatapartments are individually furnished, and the photos provided are for reference only. While each unit meets the advertised standard, decor, furniture, and layout may vary between apartments.

Daily housekeeping or room servicing isincluded. Our self-contained apartments have laundry facilities and an initial supply of essentials, which arereplenished during your stay.

Wow Stay is a privately operated accommodation provider and isaffiliated with the resort or the building on-site management.facilities, common areas, parking, and overall building operations are managed independently by the building management, and any issues related to these fall outside our scope of responsibility.

We reserve the right to terminate a booking without refund if guests display abusive or threatening behavior toward staff, are under the influence of alcohol or drugs, or engage in conduct that poses a safety risk to themselves, staff, or other guests at any time from booking through departure.This property willaccommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.

Two-Bedroom Apartment with Balcony. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a dining area as well as sea views. The unit offers 3 beds. ;
Three-Bedroom Apartment with Balcony. This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a dining area as well as sea views. The unit offers 5 beds.